Proposed for January 2021
On-demand mobility solution to connect to SunLine's fixed route bus system
Offered in defined zones
SunRide is a microtransit service that will be available in 4 Coachella Valley zones to connect riders to the fixed route network. Riders use this service with a smartphone app, which will call for a SunRide vehicle to pick them up at a destination within the designated zones and/or bus stops.
This new smartphone app-based service offers on-demand rides to the bus stop of your choice within the defined zone.
SunRide Pilot Service Areas
Route 3 at Dillon loop to Hacienda Ave. and Mountain View
Routes 2 and 5 at Palm & Dillon
Cook Street Corridor
Routes 5 and 6 within geofence
Route 1 at Cook St. and Hwy. 111
Routes 1, 4, 5 and 6 at Town Center and Hahn
Route 8 within the geofence
Route 1 , Route 6, and Route 8 at 5th & Vine
Route 9 at stops from Mecca Library to Club View Dr. & Windlass Dr.
Route 8 Mecca Library
Tips for a Smooth Ride
Enter your current location and desired destination, either with our app or by calling Customer Service.
Riders using SunRide cannot be guaranteed an ADA-compliant vehicle unless specifically requested when booking. Specific SunRide vehicles meet ADA requirements, offering wheelchair lifts or ramps to accommodate riders with disabilities. Riders with disabilities may bring service animals on board.
Need to cancel a trip? Let us know before the vehicle arrives, either via the app or by phone.
All trips require a reservation. No walk-ons allowed.
Be ready. Vehicles depart briefly after arriving at the pick-up point noted by the SunRide app.
Children ages 12 and under must be accompanied by a fare-paying adult.
How It Works
Let's explore a couple scenarios to see how these new mobility options benefit you.
Scenario #1: TO a SunLine Bus Stop
Bill needs to get to his office by 9am.
He begins planning a trip in the SunLine myStop app and sees that Route 2 will drop him one block from the office at 8:45am.
Bill remembers that SunLine is piloting a new program in his neighborhood that will conveniently pick him from home and give him a ride to the Route 2 bus stop.
Bill opens the SunRide app and summons a SunRide taxi and is picked up within 15 minutes.
Scenario #2: FROM a SunLine Bus Stop
After a long day at work, Bill is ready to go home. Bill hops on the Route 2 near his office and heads toward home.
While on the bus, he opens the SunRide app with his smartphone and orders a SunRide taxi to pick him up from the same bus stop he was dropped at earlier that morning.
When the bus gets to Bill’s stop, his SunRide taxi is waiting there to take him home safely.
Microtransit is an on-demand mobility solution that connects to SunLine’s fixed route bus system. The goal is to use microtransit within a defined zone to connect to nearby bus stops. Trips can be scheduled through a mobile application or by phone.
SunRide is the name and brand of SunLine’s new microtransit pilot project coming to four (4) Coachella Valley areas in January 2021. SunLine bus customers will be able to request microtransit service through a mobile phone app or call Customer Service to book trips.
SunLine is dedicated to enhancing mobility options in the Coachella Valley. As part of SunLine’s consolidated bus network redesign that will provide straighter routes more frequently, SunLine has identified communities that will benefit from this service that allows greater access to our fixed route bus system.
After a successful test at College of the Desert, SunLine was able to identify four (4) new zones to continue this pilot program. If you used the service as a student, this will be a similar experience.
SunRide will be available in Desert Edge, Cook Street corridor, Coachella, and North Shore. Maps above.
The SunRide pilot program plans to start service in January 2021.
SunRide can be booked by downloading our SunRide mobile app to their smartphone. You will need to setup an account using your name, phone number, email address, and payment information. You may also book your trip by calling Customer Service.
When SunRide launches on January 4, 2021, it will operate Monday through Friday from 5:30 a.m. to 6:30 p.m.
This is an on-demand service and wait times are not expected to exceed 15 minutes. If you are a planner, no problem, you may also book your trip in advance!